Welcome to the HeartMates community where we Become the One to Find the One. If you’re honest, kind and respectful to others, you’ll always be welcome here. If you choose not to be, you will not be allowed to continue to have the privilege of being here. Our goal is to grow, evolve and become our best selves together, to allow users to express themselves freely as long as it doesn’t offend others. Everyone is held to the same standard at HeartMates. We’re asking you to be considerate, think before you act, and honor our community guidelines both on and offline. Your offline behavior offline on a date can also lead to termination of your HeartMates account.
Below is a list of our community policies. If you violate any of these policies, you might be banned from HeartMates. Seriously, don’t make us Swipe Left on you—because there will be no do-overs once we do. We encourage you to report
any behavior that violates our policies, and read up on our Safety Tips
HEARTMATES IS NOT FOR:
Sex is healthy, natural and in our opinion, sacred. Please keep it classy and appropriate for public consumption. No nudity, no sexually explicit content, and don’t chronicle all of your sexual desires in your bio. Keep it clean.
Do not engage, or encourage others to engage, in any targeted abuse or harassment against any other user. This includes sending any unsolicited sexual content to your matches. Reports of stalking, threats, bullying, or intimidation, are taken very seriously.
Violence and Physical Harm
We do not tolerate violent, graphic, or gory content on HeartMates, or any actions or content that advocate for or threaten violence of any sort, including threatening or promoting terrorism. Physical assault, coercion, and any acts of violence are strictly prohibited.
Content that advocates for or glorifies suicide or self-harm is also not allowed. In these situations, we may take a number of steps to assist the user, including reaching out with crisis resources.
Any content that promotes, advocates for, or condones racism, bigotry, hatred, or violence against individuals or groups based on factors like (but not limited to) race, ethnicity, religious affiliation, disability, gender, age, national origin, sexual orientation, or gender identity is not allowed.
Do not publicly broadcast any private information, yours or anyone else’s. This includes social security numbers, passports, passwords, financial information or unlisted contact information, such as phone numbers, email addresses, home/work address.
Do not use HeartMates to drive people to external websites via a link or otherwise.
Promotion or Solicitation
Soliciting other users is prohibited at HeartMates. It’s fine to invite your matches to something that you’re doing, but if the purpose of your profile is to advertise your event or business, non-profit, political campaign, contest, or to conduct research, we may delete your account. While we’re excited that you’re having an event next week, however don’t use HeartMates to promote it.
Prostitution and Trafficking
Promoting or advocating for commercial sexual services, human trafficking or other non-consensual sexual acts is strictly prohibited and will result in your account being banned from HeartMates.
HeartMates has a zero-tolerance policy on predatory behavior of any kind. Anyone attempting to get other user’s private information for fraudulent or illegal activity may be banned. Any user caught sharing their own financial account information (PayPal, Venmo, etc.) for the purpose of receiving money from other users may also be banned from HeartMates.
Be yourself! Don’t pretend to be someone else. Do not impersonate, or otherwise misrepresent affiliation, connection or association with, any person or entity. This includes parody accounts.
You must be 18 years of age or older to use HeartMates. As such, we do not allow images of unaccompanied minors. If you want to post photos of your children, please make sure that you are in the photo as well. If you see a profile that includes an unaccompanied minor, encourages harm to a minor, or depicts a minor in a sexual or suggestive way, please report it immediately.
Copyright and Trademark Infringement
If it’s not yours, don’t post it. If your HeartMates profile includes any work that is copyrighted or trademarked by others, don’t display it, unless you are allowed to do so.
Don’t use HeartMates to do anything illegal. If it’s illegal in real life, it’s illegal on HeartMates.
One Person, One Account
HeartMates accounts cannot have multiple owners, so don’t create an account with your friend or significant other. Additionally, please don’t maintain multiple HeartMates accounts.
Third Party Apps
The use of any apps created by anyone other than HeartMates that claim to offer our service or unlock special HeartMates features is not allowed.
HeartMates is meant to enhance your life... all the time! Keeping your HeartMates Intimacy Training active is required for the use of the HeartMates Dating App. If you fail to maintain your HeartMates Intimacy Training, we may delete your account.